Warranty Policy

Gear Dolphin One Year Limited Warranty — USA


1. Warranty Coverage

Gear Dolphin warrants to the original purchaser that any product located in the United States and purchased from Gear Dolphin (www.geardolphin.com) will be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of original purchase.

Warranty service is provided through Gear Dolphin’s U.S.-based service center.


2. What This Warranty Covers

During the warranty period, Gear Dolphin will, at its discretion:

  • Repair the defective product, or

  • Replace the product with the same or a comparable model, or

  • Refund the purchase price if repair or replacement is not commercially practicable


3. Requirements for Warranty Service

To obtain warranty service, you must provide:

  • Proof of purchase (order number, receipt, or invoice), and

  • A description of the defect or issue

Warranty coverage applies only to the original purchaser and cannot be transferred.


4. What This Warranty Does Not Cover

This limited warranty does not cover:

  • Damage caused by accident, misuse, abuse, neglect, alteration, or improper installation

  • Normal wear and tear, or cosmetic damage that does not affect functionality

  • Damage caused by unauthorized repairs, modifications, or third-party parts

  • Loss of data, loss of use, or consequential damages


5. How to Make a Warranty Claim

To begin a warranty claim:

  1. Contact Gear Dolphin support via email at support@geardolphin.com or by phone at +1 (470) 339-5011

  2. Provide your order number, product model, and details of the issue

  3. Follow the instructions provided by the U.S. service center for repair or replacement


6. Shipping for Warranty Service

Unless otherwise specified, the customer may be responsible for shipping the product to the U.S. service center.

Gear Dolphin will provide instructions for returning the product and arranging service.


7. Governing Law

This warranty is governed by the laws of the United States. Any disputes relating to this warranty shall be subject to the exclusive jurisdiction of courts in the United States.

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